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Getting Help

Need more help?

Written by Jacob Bonne

Fix common technical issues

  1. Use Google Chrome, with the latest updates installed.

  2. Refresh the page and clear its cache by pressing Ctrl+Shift+R (Cmd+Shift+R on a Mac).

  3. If that doesn't work, clear your browser's recent cache and restart the browser.

Search the Help Center

  • Use the search bar at the top of the Help Center to find an answer.

Chat with our team

  • Digital Career Counselor has a built-in chat. Click the orange chat icon in the bottom right corner of any page, choose Send us a message, and tell us what you need.

  • Our team is available Monday through Friday, 8:30 a.m. to 5:00 p.m. ET. If you write after hours, leave your email address in the chat and we typically respond the next business day.

Email us

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